CNPL's Customer Relation Management Services are dedicated towards building a stronger customer relationship scenario for our customers by providing CRM solutions which are ahead because of their high impact business intelligence and execution intelligence. The main. CNPL CRM services allow the client to have the clear vision of strategic differentiation and operational superiority over the others because its CRM solutions are configured to associate itself with the elements of the competitive strategy which the client might be following.

Our expertise in CRM could be utilized in following areas:

• Consulting Services - The consulting services offered by CNPL have been implemented successfully across many functional areas and industry verticals. Our servicing solutions leverage our broad domain expertise, detailed process knowledge and extensive experience on industry standard CRM packages.
• Implementation and integration - CNPL have played a very instrumental role in implementing a very high impact crm packages for the clients. Our services include Product Customization and Configuration, Enterprise Integration, Deployment, Performance checks.
• Custom Development - CNPL's strong technology background have helped us to develop an attitude of penetrating into depths of understanding any CRM business applications and the underlying technology across other leading products. These experiences coupled with our expertise in domain knowledge are utilized by our expert team members towards building customized and superior quality CRM applications for our clients.
• Business Process Management Solutions - CNPL's Business Process Management solutions are designed so as to help those small industrial enterprises to find the flaws in their system processes which had eluded them to match their pace with the industry bigwigs. Successful industrial enterprises can utilize these solutions to improve and continuously evolve over other business houses in terms of quality aided technical superiority and workforce productivity.
• Customer Data Integration and Services - Customer information is a very vital factor in deciding the status of relationship and business dealings which an enterprise takes along its evolution with other enterprises. As it may prove cumbersome to manage the exact relationship status reports and other relevant data's, its under these situations that CNPL's customer data integration services come to aid by providing the solutions which are based on our experience and expertise in dealing with involved technologies and business processes.
• Support and Maintenance - CNPL's Enterprise Support and Maintenance services are committed towards providing reliable and customizable solutions that reduce the Total Cost of Ownership (TCO) on the application used by the enterprise. Our services are successfully utilized towards: 1. Application Administration 2. Application Enhancements 3. Application Troubleshooting 4. Maintenance and Release Management 5. Helpdesk and Production Support
• Business Intelligence & Analytics Services - Business houses many times miss that insight into real hidden values of any functional data which further helps them to accelerate the speed of decision making with much efficiency and effervescence. CNPL's extensive dataware housing experiences have been helpful in come out with high solutions for solving these confusing data equations which have bogged down the growth pace of business enterprises.

How may we help you?

To gain access to any of our servicing expertise's, call us at 91-22- 67983273 (India) and 1- 248-522-7833 (USA) or send us an email.